Omniflow Documentation
Build voice-first AI agents, train them on real scenarios, and run customer operations end-to-end.
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Getting Started
Set up your workspace, invite your team, and ship your first agent.
Use Cases
Knowledge-driven answers, escalation handoff, and self-service automation.
AI Agents
Design agents with prompts, tools, voice models, and knowledge sources.
Training
Build scenarios, run voice practice calls, and coach your team.
QA Analytics
Score 100% of conversations on empathy, resolution, and compliance.
Conversations
Unified inbox, tickets, and 360° contact records.
Integrations
Connect Salesforce, Genesys, Slack, Gmail, and 40+ more.
Automations
Routing, SLAs, business hours, and notification rules.
Settings & Admin
Members, roles, channels, API keys, SSO, and infrastructure.
Enterprise
Security, compliance, deployment options, languages, ERA, speech analytics.
Reference
Voice runtime, REST API, webhooks, and troubleshooting.
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